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FAQ: FAQ

FAQs

You Asked, We Answered

Do you have a physical location?

No. We currently don't have a physical location. We are available on different social media platforms including Instagram and Facebook.

Which payment methods do you accept?

  • Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners and UnionPay (UnionPay is not yet available to all users)

  • Accepted Debit Cards: Visa & MasterCard.

  • Paypal

What is your return policy?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: Products can be returned only in the country in which they were originally purchased.

Do you ship outside the United States.

Yes. International shipping is offered on select items and at select locations.

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